Student Policies

Student Policies > Grievance Procedures > Services Provided by the Office of the Ombudsperson

9. Services Provided by the Office of the Ombudsperson

9. Services Provided by the Office of the Ombudsperson

a. The Ombudsperson can listen, offer information about Oberlin’s policies and procedures, accept suggestions from people who seek confidential channels for raising responsible concerns, and work for orderly and responsible change in systems.

b. The Ombudsperson is a good source of support for those who may want to examine their options for dealing with a particular concern or who may wish to learn how to resolve problems on their own.

c. The office provides feedback on trends, issues, policies, and practices equitable to all parties without breaching confidentiality.

d. The Ombudsperson does not act as an advocate for either side in dispute, but strives to consider and fairly present all sides of a situation.